A/B form testing

A/B form testing is testing different versions of a web form to see which one performs better in terms of conversion rates (e.g., form completion rates, order submissions). This allows you to optimize your forms for better results. You can do this with FormAssembly using hidden fields and conditional processing.

Examples of A/B form testing

  • Modifying the form layout/design (e.g., single-column vs. multi-column layout)
  • Testing different form lengths (e.g., short vs. long forms)
  • Varying the number and types of form fields (e.g., reducing or increasing required fields)
  • Adjusting the language and wording used in form fields and call-to-action buttons
  • Changing the color scheme or visual elements of the form
  • Testing different form submission CTA buttons (e.g., “Submit” vs. “Get Started”)
  • Experimenting with the placement of the form on the webpage (e.g., above the fold vs. below the fold)


Why does A/B testing matter when it comes to web forms?

Optimizing Conversion Rates: By testing different versions of web forms, you can identify which design, layout, or content elements result in higher conversion rates. This optimization helps maximize the number of users who complete the desired action, whether it’s signing up for a newsletter, making a purchase, or submitting a contact form.

Data-Driven Decision Making: A/B testing provides empirical evidence on which variations perform better. Instead of relying on assumptions or opinions, you can base your decisions on actual user behavior and preferences. This data-driven approach leads to more effective and targeted optimizations.

Improving User Experience: Understanding how users interact with different form elements allows you to tailor the user experience to their preferences. By removing friction points, clarifying instructions, and simplifying the process, you create a smoother and more enjoyable journey for users, which can positively impact conversion rates and overall satisfaction.

Maximizing ROI: Investing time and resources in A/B testing forms can yield significant returns by increasing conversion rates and improving the efficiency of your marketing efforts. By continuously refining and optimizing your forms, you can achieve better results with the same or fewer resources, ultimately maximizing your return on investment.