Success Story
Industry
Nonprofit
Big Brothers Big Sisters Accelerates Impact of 140+ Chapters
Overview
Local Big Brothers Big Sisters (BBBS) of America chapters needed a data collection solution that integrated with Salesforce and eliminated manual data entry and communication silos. Integrating digital data collection workflows using FormAssembly streamlined processes, saved 30 minutes of processing time on each application, and saved $8,000 in annual costs at one chapter alone.
Limited budget for data collection
Challenge
BBBS agencies often have limited budgets to allocate to new tools and software. A lack of resources leaves staff struggling with disconnected paper processes, limited access to records, and budget restrictions. BBBS needed a way to protect its main commodity — one-on-one relationships with guardians, mentors, youth, and family members — while transitioning to more modern, connected processes. With digital data collection, the agencies eliminated the need to follow email chains or transport paper files between caseworkers and physical storage centers while ensuring better security for sensitive data.
“We’re using FormAssembly so that staff can do their jobs more effectively. FormAssembly has provided [a way] to do what we love, which is work with and serve kids.”
Scalable, unlimited web forms and submissions
Solution
With FormAssembly’s data collection platform, BBBS empowers paperless workflows for agencies across the country, helping teams remain agile and impactful in the face of cultural trends, crisis events, and organizational changes. Revamped digital processes allow staff to securely gather data from hundreds of internal forms — including inquiries, applications, agreements, permissions, and approvals — and seamlessly integrate with Salesforce.
During events and in-person meetups, BBBS team members can display a QR code or custom link that takes respondents directly to the form they need. At both small and large agencies, FormAssembly saves time, money, and bandwidth, creating a path toward greater community impact on a macro scale.
Results
$8k
savings per year from previous form builder.
30
minutes saved per incoming application.
70,000+
applications received per year (as a Federation).
140+
local agencies onboarded with FormAssembly (and growing).
100,000+
youth served across the U.S.
